Shipping policy

Shipping Policy

Thank you for shopping with StayWoofy.

Because many of our products are made-to-order, please allow time for both production and shipping before delivery.

Most orders are processed and produced within 2–5 business days before shipment.

Processing times may be longer during holidays, peak seasons, or high-volume sales periods.

After production, standard U.S. shipping typically takes approximately 3–7 business days depending on the product and destination.

Delivery times are estimates and are not guaranteed.

We offer free standard shipping on U.S. orders over $75.

Orders under $75 are charged standard shipping rates at checkout.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to appear.

Some orders may arrive in separate packages and at different times depending on the products ordered.

This is normal and helps ensure faster delivery.

Please verify your shipping address carefully at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.

We are not responsible for shipping delays caused by carriers, weather, holidays, or other circumstances outside our control.

If your tracking shows “delivered” but you cannot locate your package, please first check with:

We are not responsible for carrier-marked delivered packages, but we will do our best to help guide you through next steps.

For shipping questions, please contact us at:

ruff @woofyguru.com

Thank you for supporting StayWoofy™
Because Dogs First, Duh.