The StayWoofy™ Promise

At StayWoofy, we believe shopping for dog-lover gear should feel easy, exciting, and worth wagging about.

That’s why every order is backed by our promise:

• Quality Products
• Fast, Reliable Service
• A Shopping Experience You Feel Good About

Because Dogs First, Duh!

What Makes Our Promise Different

Made Just for You

Many of our products are created on demand, which means your order is made specifically for you after you place it.

This helps reduce waste, improve quality control, and ensure your item is created fresh—not sitting on a shelf collecting dust.

That means a little patience… but a much better product.

Quality Over Cheap Stuff

We’re not here to be the cheapest.

We’re here to create products you actually love—soft shirts, cozy blankets, thoughtful gifts, and dog-lover favorites designed to last.

Better quality. Better experience. Better gifts.

Because nobody needs another disappointing internet purchase.

Satisfaction Matters

If your order arrives damaged, defective, incorrect, or something clearly went wrong—we’ll make it right.

We stand behind what we sell.

Just contact us within 7 days of delivery and include:

• Your order number
• A quick description of the issue
• Clear photos if applicable

We’ll review it quickly and work toward a replacement or refund when appropriate.

Simple. Fair. Human.

Quick FAQ

How do I know what size I need?

Not sure which size to choose? Review the size chart before ordering

Can I return my order if I change my mind?

Because many of our products are made-to-order, we usually cannot accept returns for sizing issues, buyer preference, or change-of-mind purchases once production begins.

Please review sizing charts and product details carefully before ordering.

Can I cancel an order?

If you need to make a change or request cancellation, contact us as quickly as possible.

If production has not started, we may be able to help.

Once production begins, changes usually cannot be made.

What if my package says delivered but I can’t find it?

Please verify your shipping address carefully at checkout.

We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.

We are not responsible for shipping delays caused by carriers, weather, holidays, or other circumstances outside our control.

If your tracking shows “delivered” but you cannot locate your package, 

Please first check with:

• your local carrier
• neighbors
• your local post office

If you still need help, reach out and we’ll help guide you through next steps.

How much is shipping?

Orders under $75 are charged standard shipping rates at checkout. We offer free standard shipping on U.S. orders over $75.

How long does shipping take?

Most orders are produced within 2–5 business days, with shipping typically taking an additional 3–7 business days within the U.S.

Tracking details are sent once your order ships. Please allow 24–48 hours for tracking updates to appear.

Multiple Shipments - Some orders may arrive in separate packages and at different times depending on the products ordered.

This is normal and helps ensure faster delivery.

Our Goal

We want you to open your package and immediately think:

“Yep… this was worth it.”

That’s the Stay Woofy Promise™

And we take that seriously.

Questions?

Contact us anytime 

Stay Woofy™